Fiber Broadband Acceptable Use Policy
Termination of WST network services.
Forfeiture of all fees paid to date.
Liability for any legal fees and labor costs incurred by WST due to the Policy violation.
Actions may be taken at any time by WST with or without notice to customer upon WST’s sole discretion and determination in order to protect its network, customers or other internet users. Indirect or attempted violations of the policy, and actual or attempted violations by a third-party on behalf of a WST customer or a customer’s end user, shall be considered violations of the policy by such customer. Customer is responsible for the security and maintenance of any device that customer connects to the WST network. WST is not responsible for any loss or damage, including but not limited to data, equipment or financial loss, incurred by customer as a result of using the WST network.
Customer Use
The WST service may only be used by members of the subscribing household for small home-based businesses, work-from-home networks, and personal purposes. The WST service may not be sold, subleased, or shared with third parties. The WST residential service may not be used for commercial purposes. Any wireless network access device operating at a customer’s location must be configured to require a password to prevent unrestricted public access to the WST network. Customer is responsible for maintaining adequate security and control of its own passwords and credentials.
Illegal Conduct Prohibited
The WST network may be used only for lawful purposes. Transmission, distribution, or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, threatening, unlawful or in any way constitutes or encourages conduct that could constitute a criminal offense.
Inappropriate and unacceptable conduct also includes initiating, perpetuating, or participating in malicious activities, including, but not limited to, an illegal scheme, spidering, harvesting, use of spyware, falsifying references to WST or impersonating any other person or entity.
WST prohibits illegal robocalling and the illegal use of auto-dialers on its network. Customers are required to cooperate with WST in responding to inquiries on whether a customer will employ an auto-dialer or robocall style tool in conducting its business, and will update any such information as needed. WST will cooperate with appropriate law enforcement agencies and regulatory agencies in investigating claims of illegal activity and may be required to disclose customer information to comply with a court order or subpoena.
System and Network Security
Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples of system or network violation include, without limitation, the following:
- Unauthorized access to or use of data, systems, or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network.
- Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network.
- Interference with service to any user, host or network including, without limitation, mail-bombing, flooding, deliberate attempts to overload a system and broadcast attacks.
- Forging of any TCP/IP packet header or any part of the header information in an email or newsgroup posting.
Email
Sending unsolicited mail messages, including, without limitation, commercial advertising, and informational announcements, is explicitly prohibited. A customer shall not use another site’s mail server to relay mail without the express permission of the site. Sending unsolicited mail messages from another site on behalf of a site or mail ID on a WST network is explicitly prohibited.
Website Usage
Posting the same or similar message to one or more web sites (excessive cross-posting or multiple posting, also known as spam) is explicitly prohibited. Customer must comply with any publicly posted terms of service associated with a website customer is visiting.
WST does not accept responsibility for content of materials accessible through the WST network or damages caused by accessing such material. While WST does not censor or edit network traffic or content, WST reserves the right to determine whether any user is in violation of this Policy at any time.
Changes to the AUPThe use of the WST network by customer is subject to the terms and conditions of any agreements entered into by such customer with WST. This AUP is incorporated into such agreements by reference. WST reserves the right to amend this AUP from time to time and will notify customers by posting a revised copy of the AUP on the WST website at wheatstate.com. Customers are responsible for monitoring this website for changes. Use of the WST network and/or services after changes to the AUP are posted on the website shall be deemed to constitute customer’s acceptance of such new or additional terms of the AUP.
Additional Information
Complaints related to copyright-protected material should be sent to WST’s Cyber Security Council at cs_team@wheatstate.com
Complaints regarding Illegal Use or System or Network Security issues should be sent WST’s Cyber Security Council at cs_team@wheatstate.com
All other questions regarding this policy should be addressed to care_team@wheatstate.com